Frequently Asked Questions
Do I get a free trial?
Yes, you get a free 7-day, no obligation trial in which you can find out if Friendly Shops is for you.
Do I need to pay hosting fees on top of my shop plan?
No, the great thing about Friendly Shops is the hosting is included in your monthly shop payments.
Can I upgrade my plan later?
Yes you can! All you need to do is get in touch with us either via email, live chat or phone and we can get that sorted for you straight away.
Where are you based?
Friendly Shops is based in New Zealand and is 100% Kiwi owned and operated. Our head office is located in Tauranga in the sunny Bay of Plenty.
Will my website work on phones and tablets?
We want to make it as easy as possible for your customers to be able purchase your product when ever & where ever they are so we ensure all our plans are 100% mobile-responsive. Your site will look and work great no matter what size screen you're using.
This all sounds too easy to be true...
Ahhh, yes it does sound to good to be true. But it is our business to help other small NZ businesses get ahead online. We do it because we love it. Sign up for a trial and see for yourself how easy it is.
Do I need a domain name?
A domain name is the address you type to get to a website, ie: www.friendlyshops.co.nz. You need a domain in order for people to be able to find and access your website. We make it easy for you to register a domain name when you sign up with us for as little as $33.90 per year.
I already have a website, what's the best option for me?
We get this question quite often. Your first option is to keep your existing website and just add a link to your Friendly Shop as a secondary website. The second and preferred option is to build your site entirely on Friendly Shops. This way you only have one system to manage. Either way you choose, we can help you get it sorted.
How can I switch my current site to Friendly Shops?
If you have many products that you would like to transfer to your Friendly Shop, get in touch with us and we can arrange to upload them in bulk.